We understand how important it is to maintain a high level of service
We understand how important it is to maintain a high level of service and are always looking for ways to improve the service we offer to our employees. Churchill Knight Umbrella was founded to provide a compliant and efficient umbrella service to contractors; to this day, we continue to monitor our services through your valuable feedback and make changes and improvements to perform beyond your expectations.
Churchill Knight Umbrella was founded on strong principles and the company’s vision continues to uphold these values today. Our dedicated teams are proud to work to the highest standards in the industry and carry out their work with pride, skill and due diligence to ensure your experience with Churchill Knight is smooth and professional. Look at our review page to see what contractors and freelancers say about their experiences with our service.
We value your feedback and always take it on board to improve our service.
Compliance
Churchill Knight Umbrella is dedicated to providing and maintaining the highest standards of compliance in the industry. To showcase our commitment to compliance, we are pleased to have been awarded FCSA (Freelancer & Contractor Services Association) accreditation. To attain FCSA accreditation, Churchill Knight Umbrella had to pass a rigorous assessment and audit process by independent legal professionals to ensure our business processes comply with the FCSA’s Code of Compliance and HMRC legislation.
Transparency
Churchill Knight Umbrella is also a SafeRec certified umbrella company which we are incredibly proud of. SafeRec is an AI-powered payslip auditing software that allows our employees to check that we have processed their payroll compliantly and there are no signs of malpractice. Every payslip we process is audited in real-time and cross-referenced with RTI sent to HMRC. An audit report is immediately sent to our employees, and a monthly report is sent to our recruitment agency partners for the workers we process payroll. This level of transparency has never been seen in the sector before. It has transformed how umbrella companies showcase transparency within the supply chain as we can prove we're paying our employees correctly.
Responsiveness
We constantly monitor our services and how they are delivered and will make changes or improvements based on your valuable feedback. We recently launched a new Onboarding Department as our employees felt it was an area where more support would be helpful. Our dedicated onboarding team will ensure you are efficiently onboarded and ready for payment, provide advice and support about the documents required to complete onboarding and answer any questions about the service. We welcome your feedback. If you have any suggestions about how we could improve your experience with Churchill Knight Umbrella, please email clientfeedback@churchill-knight.co.uk.
Knowledgeable
Churchill Knight Umbrella was established in 2017 and is backed by professionals with over 25 years of industry experience. We prioritise staying up-to-date with the latest news and legislation affecting the supply of temporary workers. We regularly publish blogs and update the content on our website to ensure it is informative and accurate. If any legislative or industry changes could affect contractors, we will communicate this with our employees, including providing information on how it will affect them, what the next steps are, and the support available to them.
Family Culture
Since we launched in 2017, Churchill Knight Umbrella has remained a family-run business. Our teamwork-focused approach has created a successful business culture in which long-lasting relationships have formed both inside the company and with the clients and companies we work with. We have an excellent team that works incredibly hard to deliver an exceptional level of service and maintain the highest levels of compliance.
Customer Service
Our dedicated customer service and onboarding teams ensure every Churchill Knight Umbrella employee is smoothly and efficiently onboarded to the service and receives ongoing support throughout their time with us. We regularly look for ways to improve the service we offer and greatly appreciate feedback from employees using our service. We’ve built a reputation we’re proud of, and our reviews are an excellent example of this. Churchill Knight Umbrella is highly rated on Google and Trustpilot after over 350 reviews on each site.
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Our services
Churchill Knight Umbrella provides more than just PAYE umbrella payroll. Please see our services below.
PAYE Umbrella Company
We are accredited by the Freelancer and Contractor Services Association (FCSA) and we are a SafeRec certified umbrella company. We value compliance.
CIS Sole Trader Payroll
Our CIS sole trader services was created especially for sole traders working in the construction industry. Please contact us for a pay calculation.
Umbrella payroll for drivers
Churchill Knight provides umbrella company payroll for HGV drivers who require additional insurances. Please contact us for more information.
Salary Sacrifice (Umbrella)
Salary sacrifice is a popular choice for those who are interested in tax-efficiently boosting a personal pension pot. Contact us for more information.
Self-Assessment Tax Returns
If you use an umbrella, you may still be required to submit a self-assessment tax return, and our professional team can help you comply with UK tax law.
Accountancy Services
Our sister company provides specialist accountancy services, including CIS limited company, accountancy for contractors, SME accountancy, and more.
Your feedback
We welcome your feedback and have a dedicated Client Relations Team who would be delighted to hear about your experience with Churchill Knight Umbrella. If, at any point, you feel these promises have not been met, we will do our best to rectify the situation. To contact our Client Relations Team, please email clientfeedback@churchill-knight.co.uk.
